Dehradun – In a joint operation, the Uttarakhand Special Task Force (STF) collaborated with Dehradun police to shut down a suspected illegal call centre located on GMS Road. Investigators say the outfit used a 32‑slot SIM box to route calls through personal mobile numbers, sidestepping the legally prescribed 1600‑series helpline.
Seizure at Singh Asset Recon Services
The raid targeted the offices of SINGH ASSET RECON SERVICES PRIVATE LIMITED (SARS). Officers recovered a Dinstar 32‑slot SIM box, a stack of 45 SIM cards, a laptop, two routers, two ATM cards and assorted electronic equipment.
Customer data uncovered
Forensic analysis of the laptop uncovered records linked to credit‑card holders from several banks, including SBI, Bank of Baroda, Axis Bank, Poonawalla Finance, Yes Bank and RBL Bank. Police are currently tracing the source and intended misuse of this information.
How the calls were made
According to statements from the detainees, agents posed as representatives of credit‑card issuers, touting offers and urging immediate deposits. In many instances, they allegedly used pressure tactics, threats or intimidation to force victims into revealing sensitive details or wiring money.
The operation bypassed the authorized 1600‑series numbers. Instead, each call was funneled through a personal mobile number, a method made possible by the confiscated SIM box, which can conceal the true origin of a call.
Workforce and remuneration
Authorities identified roughly 39 young men and women working on the floor, all compensated on a commission basis for securing “appointments” or “sales” over the phone.
Arrests and legal actions
Two senior officials were taken into custody: company manager Laxman Prasad and regional manager Jagmohan Singh Rawat. A case has been lodged at Dehradun’s Cyber Crime Police Station under Crime No. 49/2026. Investigators are invoking provisions of the Bharatiya Nyaya Sanhita, the Information Technology Act and the Telecommunications Act.
Ongoing investigation
The team continues to examine the seized devices, call logs and customer records to map the full scale of the scheme and locate any additional participants.
